FAQ
Home Frequently Asked Questions
Everything You Need to Know

Questions,
Answered.

We've answered the most common questions about our craft, products, shipping, gifting, and care. Can't find what you need? We're always a message away.

36

Questions

6

Categories

< 24h

Reply Time

Showing all 9 questions

No results found

Try a different keyword or browse all categories.

Ask on WhatsApp

General

2 question1s
🏛General

Kuteerr — derived from the Sanskrit word for "home" — is a Jaipur-based luxury craft brand dedicated to preserving and reviving India's rarest handcraft traditions. We specialise in two extraordinary art forms: Marori Khulai (hand-engraving on brass) and Miniature Tarkashi (fine wire inlay of brass and silver into wood).

🏛General

Every Kuteerr piece is handcrafted by master artisans in Jaipur, Rajasthan — individuals who have dedicated their lives to these rare crafts.

Products & Craft

2 question1s
🔨Products & Craft

Marori Khulai is an ancient form of hand-engraving once practised exclusively for royal weaponry and armour in Rajasthan. Skilled artisans use fine-pointed steel tools to chisel intricate motifs into brass — entirely by hand, one stroke at a time.

🔨Products & Craft

Miniature Tarkashi is the art of inlaying ultra-fine wires of brass, copper, or silver into seasoned hardwood, creating intricate geometric and floral patterns. A Rajasthani tradition with roots stretching back over 500 years.

Shipping & Delivery

2 question1s
📦Shipping & Delivery

Yes — we deliver pan India via insured, tracked courier. Orders are dispatched within 2–4 business days. Domestic delivery typically takes 3–7 business days.

📦Shipping & Delivery

Yes. We ship to the UAE, USA, UK, Canada, Singapore, Australia, and several other countries. International delivery typically takes 7–14 business days.

Gifting & Customisation

1 question1
🎁Gifting & Customisation

Yes — corporate gifting is one of our most-requested services. We offer logo engraving, custom messages, branded packaging, and bulk pricing. Minimum order: 10 pieces.

Care & Maintenance

1 question1
✨Care & Maintenance

Wipe with a soft dry cloth regularly. For a brighter finish, use a small amount of lemon juice + salt paste, gently rub and rinse, then dry immediately. Polish with coconut oil or beeswax to restore sheen.

Custom Commissions

1 question1
🖊Custom Commissions

Yes — bespoke commissions are among our most prized offerings. You can commission a completely one-of-a-kind piece. We begin with a design consultation, followed by a design brief, cost estimate, and timeline proposal.

ASK US
Still Curious?

Can't Find Your Answer?

Our team responds to every message personally — no bots, no automated replies. Ask us anything about craft, products, orders, gifting, or a visit to our atelier.